Welcome to Talkdesk Omnichannel Advanced Documentation. Here you can find comprehensive documentation to help you deep dive and learn how to make the most of Talkdesk Omnichannel.
Click the button below to get started, or use the search box to find the information you are looking for.
Let's jump right in!
As an Admin, when you open Talkdesk Omnichannel, you are presented with a real-time dashboard. This dashboard covers the platform’s behavior, enabling you to analyze and track the activity of up to 20 teams.
The real-time dashboard is divided into two sections:
Updated 6 months ago