Welcome to Talkdesk Omnichannel Advanced Documentation. Here you can find comprehensive documentation to help you deep dive and learn how to make the most of Talkdesk Omnichannel.
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As an Admin, when you open Talkdesk Omnichannel, you are presented with a real-time dashboard. This dashboard covers the platform’s behavior, enabling you to analyze and track the activity of up to 20 teams.
The real-time dashboard is divided into two sections:
Updated 4 months ago