Talkdesk Omnichannel

Talkdesk Omnichannel Advanced Documentation

Welcome to Talkdesk Omnichannel Advanced Documentation. Here you can find comprehensive documentation to help you deep dive and learn how to make the most of Talkdesk Omnichannel.

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Dashboard

As an Admin, when you open Talkdesk Omnichannel, you are presented with a real-time dashboard. This dashboard covers the platform’s behavior, enabling you to analyze and track the activity of up to 20 teams.

The real-time dashboard is divided into two sections:

Updated 4 months ago

Dashboard


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