Talkdesk Omnichannel

Talkdesk Omnichannel Advanced Documentation

Welcome to Talkdesk Omnichannel Advanced Documentation. Here you can find comprehensive documentation to help you deep dive and learn how to make the most of Talkdesk Omnichannel.

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"Oops" Error

To fix the "Oops" error, it is necessary to clear the session and the cache.

  1. Log in to Talkdesk and right-click on the Omnichannel tab [1].
  2. Select Inspect [2].
  1. Click on Application [3].
  1. Once in the Application tab, click to expand the “Local Storage”, “Session Storage” and “Cookies” sections [4].
  1. Go through each item of the "Local Storage" section and remove it by right-clicking on it and selecting Clear [5].
  1. Repeat the process for the items within the "Session Storage" and "Cookies" sections [6].
  1. Then, clear the site data. Go to Clear Storage [7] and click on Clear site data [8].
  1. Logout from Talkdesk [9].
  1. Repeat the process explained in points 1 and 2, then right-click on the refresh button near the URL bar and click Empty cache and hard reload [10].
  1. To complete the process, log out from Talkdesk and log back in again.

Updated about a year ago

"Oops" Error

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