Client Admins can view team-level reports pertaining to users and messages exchanged within each team. The reports available to a Client Admin are:

  • Disabled Users
  • Messages Received
  • Messages Sent
  • Newly Added Users
  • Maximum Concurrent Users
  • Active Users

Generating a Report

  1. In the Admin Console, click on Reports [1].
  2. Select the appropriate Team, Activity, and Month [2].
  3. Click SEARCH [3].

The report is generated and displayed on the same page.